Privacy Policy
At Yolvrenak, a premier casino and hotel resort, we are committed to safeguarding the privacy of our guests who explore our casino hotels. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, book stays, or engage with our cosmic-inspired services. Our casino and hotel resort values your trust, ensuring your data orbits securely within our stellar ecosystem.
1. Information We Collect
We gather the following types of information to enhance your experience at our casino hotels:
Personal Information: Name, email, phone number, address, date of birth, and payment details when you book a stay or gaming session at our casino and hotel resort.
Gaming Data: Preferences, betting history, and loyalty program activity to personalize your time at our casino hotels.
Technical Data: IP address, browser type, device information, and cookies to optimize your navigation of our casino and hotel resort website.
Interaction Data: Feedback, survey responses, and communications to refine our services across casino hotels.
2. How We Use Your Information
Your data fuels the celestial experience at our casino and hotel resort. We use it to:
Process reservations and gaming transactions for our casino hotels.
Personalize offerings, such as tailored spa treatments or VIP gaming events at our casino and hotel resort.
Send promotional offers about our casino hotels, including exclusive nebula-inspired packages (with your consent).
Ensure compliance with gaming regulations and enhance security across our casino and hotel resort.
Analyze website usage to improve the digital journey through our casino hotels.
3. How We Share Your Information
We protect your data like a cosmic treasure but may share it with:
Service Providers: Trusted partners managing bookings, payments, or analytics for our casino and hotel resort.
Gaming Authorities: To comply with legal obligations governing casino hotels.
Affiliates: Within Yolvrenak’s network of casino hotels to offer seamless experiences.
We do not sell your data, ensuring your privacy remains intact at our casino and hotel resort.
4. Cookies and Tracking
Our casino hotels use cookies to enhance your digital orbit. These include:
Essential Cookies: For website functionality and secure bookings at our casino and hotel resort.
Analytics Cookies: To track usage patterns across our casino hotels’ website.
You can manage cookie preferences via your browser, though disabling them may dim the brilliance of your casino and hotel resort experience.
5. Data Security
We employ galactic-grade encryption and firewalls to shield your data at our casino hotels. However, no system is infallible, and we continuously fortify our casino and hotel resort’s defenses to protect your information.
6. Your Rights
As a guest of our casino and hotel resort, you have the right to:
Access, correct, or delete your personal data held by our casino hotels.
Opt out of marketing communications from our casino and hotel resort.
Request data portability or restrict processing, subject to gaming regulations affecting casino hotels.
7. International Data Transfers
Our casino hotels operate globally, and your data may travel to jurisdictions with robust privacy laws, such as the EU or UK, to support our casino and hotel resort operations. We ensure compliance with international standards.
8. Third-Party Links
Our casino and hotel resort website may link to external platforms (e.g., gaming partners). These are not governed by our casino hotels’ policies, and we advise reviewing their privacy practices.
9. Children’s Privacy
Our casino hotels and casino and hotel resort services are restricted to individuals 21 and older. We do not knowingly collect data from minors.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our casino hotels’ practices or legal requirements. Check this page regularly to stay informed about how we protect your data at our casino and hotel resort.